Usenet – Facts and Figures
- Over 9 petabytes of data
- 5 terabytes of new data each day
- Over 100.000 Newsgroups
- Retention Period up to 1200 days
Refund Policy
This site offers a satisfaction guarantee. Any customer who should be unsatisfied with the ordered product who
contacts customer service within the first 30 days will get a full refund of the first month's membership charge.
All refunds will be credited to the credit card with which the original purchase was made.
Customer Information
A contract period between 1 week and 6 months will automatically commence after the trial period, which may be
subject to certain restrictions based on the preferred payment method. Please view the "Our Packages" page for
further information. During the 14-day trial period you can revoke your registration in written form (email, fax,
etc.).
Firstload Service & Support
Glad to help!
Your Firstload Servicecenter
FAQ
Frequently asked questions about Firstload get answered here. Most of the time, a quick look here will help you find a quick solution to your problem.
Contact Form
Support 24 hours 7 days a week: Please write to us.
Product Support & Service:
www.firstload.com
Phone: 1-800-820-48-15
Outside U.S.: +43 (0) 720 699 623
Fax: +43 (0) 720 699 623 91
Email: support@firstload.com
Important Note: Please have your account number to hand when you contact us!
Billing Support & Data Storage Information:
support.ccbill.com
Phone: 1-888-596-9279
Email: support@ccbill.com